Privacy Policy

Iron Group Restorations ("we," "our," or "us") operates irongrouprestorations.link to provide property restoration information and 24/7 emergency dispatch services for property owners across Central Arkansas. This Privacy Policy outlines our practices regarding data collection, usage, and privacy protection.

1. Information We Collect

Because this website does not utilize contact forms, user account registration, or online payment portals, our collection of personally identifiable information is limited to telephonic interactions:

• Telephone Call Data: When you call our telephone line at (702) 478-1007, our call routing and telecom service providers automatically log your caller ID (originating phone number), call duration, timestamp, and call recording where enabled.
• Verbal Information: During your call, you may provide your physical property address, the nature of your water loss, and insurance information to facilitate dispatch.
• Technical Web Analytics: Standard server logs and privacy-focused analytics collect non-personally identifiable technical information such as browser type, operating system, referring URLs, and general geographic location (metro area).

2. Call Recording & Quality Monitoring Disclosure

Telephone calls made to (702) 478-1007 may be monitored or recorded for quality assurance, dispatcher training, and dispute resolution purposes. By placing a call to our number, you explicitly consent to the monitoring and recording of your telephone conversation.

3. How We Use and Share Information

We collect information solely to provide telephone dispatch and connect you with local service providers:

• Third-Party Contractor Referral: We share your service request, address, and callback number with independent local restoration contractors who serve your area so they can contact you directly and schedule on-site service.
• No Sale of Personal Data: We do not sell, rent, or trade your personal information to third-party data brokers or marketing agencies.
• Legal Compliance: We may disclose information if required by applicable law, court order, or governmental regulation.

4. Cookies and Tracking Technologies

We may utilize essential first-party cookies and privacy-respecting analytics scripts to assess website performance and measure telephone link clicks. You can configure your browser to reject cookies without affecting your ability to view this website or call our dispatch line.

5. Questions and Contact Information

If you have questions regarding this Privacy Policy or wish to request data deletion, contact our administrative desk at (702) 478-1007 or write to Iron Group Restorations, 7509 Cantrell Rd, Suite 105, Little Rock, AR 72207.